Delete your Desk account
Last updated: 15 October 2026
This page is for the Desk app (web, installed web app and Android), run by Trevon Preudhomme. You can delete your account and the data linked to it at any time.
Option 1: delete in the app
- Open Desk and sign in.
- Go to Settings, then Delete account.
- Choose Yes, delete my account.
Your account is deleted straight away and you're signed out. If something goes wrong, nothing is deleted and you can try again.
Option 2: ask us to delete it
If you can't sign in, email hello@visitdesk.app from the email address on the account, with the subject "Delete my Desk account" and your username. We may ask you to confirm it's you. We'll delete the account within 30 days and email you when it's done.
What is deleted
When your account is deleted we remove:
- your sign-in (email address, password, and any Google or sign-in-link connection);
- your profile: name, username, bio, country, profile photo, mood, desk colour and desk objects;
- your Drops, including their photos, and your Journal;
- your sticky notes, replies, hearts, claps and saves;
- your Neighbors, hidden desks and blocks;
- Desk Mail and gestures you sent and received;
- your sessions and tasks, and your notifications;
- your push notification addresses;
- the photos and profile pictures you uploaded, from our image storage.
Other people's notes on your Drops are removed with the Drop. Your username becomes available again.
What we may keep, and for how long
| Kept | Why | How long |
|---|---|---|
| Records of moderation actions (the record no longer points to you) | Safety and legal obligations | As long as we need them for safety |
| Backups | Disaster recovery | Until they expire, on our database provider's schedule |
| Server and security logs held by our providers | Security and operations | Set by the provider; short-lived |
| Copies other people already received (for example their own notes quoting yours) | They belong to them | n/a |
| Cached copies of photos | Our delivery network and browsers cache images | Briefly after deletion; the original file is gone |
Reports about you, and reports you filed, are deleted with your account. We don't keep deleted account data for advertising or analytics.
Things to know
- Deletion can't be undone. If you only want a break, you can sign out, switch notifications off, or set your Drops to Only me.
- Suspended accounts. If your account is suspended and you delete it, we may keep a record that it was suspended, for safety.
- Questions about your data. Email hello@visitdesk.app. The Privacy Policy has the details.
Desk is run by Trevon Preudhomme, Trinidad and Tobago.